Over 10 years we help companies reach their financial and branding goals. Engitech is a values-driven technology agency dedicated.

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411 University St, Seattle, USA

engitech@oceanthemes.net

+1 -800-456-478-23

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// WIKIVERA ITS ONE Services

IT Consulting Services to Achieve Digital Transformation

// We transform businesses
Technology is the backbone of any modern business, and you need a reliable partner who can provide you with comprehensive IT support solutions. That’s why we created Alnafitha IT ONE Services, a suite of services that covers all your IT needs, from technical support to digital transformation.

WIKIVERA ITS specializes in technological and IT-related services such as product engineering, warranty management, building cloud, infrastructure, network, etc.
We put a strong focus on the needs of your business to figure out solutions that best fits your demand, while assisting you with building customer trust.

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Whether it's ticket creation, dispatching, closure, or reporting, our experienced service desk professionals are here to assist you promptly and efficiently. We prioritize quick resolution and keep you informed at every step, ensuring minimal disruption to your operations.

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Help Desk: 24/7 Support

Help Desk: 24/7 Support
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For advanced operational support, our L3 professional remote support team is available 24/7. From infrastructure management to backup and disaster recovery/failover, we offer comprehensive assistance. Our experts conduct regular health check reports, ensuring the stability and security of your systems while keeping you informed about their performance.

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L3 Professional Remote Support

L3 Professional Remote Support
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Our vigilant team offers 24/7 monitoring and alerting services to keep a close eye on your IT environment. With real-time updates and proactive measures, we ensure that your systems are running smoothly, minimizing downtime and maximizing productivity.

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Monitoring and Event Management

Monitoring and Event Management
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Embrace the limitless potential of the cloud with our comprehensive cloud operations services. We maintain your cloud-based systems and processes, ensuring reliability, cost optimization, and performance efficiency. Our team of experts takes care of the technical aspects, allowing you to leverage the cloud's scalability and flexibility for seamless business operations.

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Cloud Operations

Cloud Operations
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Our skilled L2 support engineers are equipped to handle IT service management (ITSM) and IT operations management (ITOM) tasks. From server configurations to capacity, asset, availability, and security management, our experts ensure that your infrastructure operates at its best.

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L2 Support Engineers

L2 Support Engineers
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Entrust full-cycle implementation of your software product to our experienced BAs, UI/UX designers, developers.

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Product Design

Product Design
AWS
barracoda
kaspersky
ME
Microsoft
oracle
redhat
VEAM
VECTRA
VMWARE
Yalink
5388dell-logo
5682lenovo
6224symantec-logo
9174ubnt_logo_basic_flat_color
riverbed
// About Company

Your Trusted IT Solutions & Services Provider in Saudi Arabia

WIKIVERA ITS has a proven track record of delivering high-quality, reliable IT services to clients across various industries.

We can help to maintain and modernize your IT infrastructure and solve various infrastructure-specific issues a business may face.

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// technology index

Improve and Innovate with the Tech Trends

Our team can assist you in transforming your business through latest tech capabilities to stay ahead of the curve.

  • 24/7 Support
  • Flexible Contracts
  • Dedicated Technical Account Manager
  • Support Portal

Our remote engineers are well-versed in these crucial domains, equipped with the knowledge and expertise to handle any challenge that comes their way.

  • AWS & Azure Cloud Operations
  • Microsoft 365 Operations
  • Infrastructure Operations
  • ITSM and ITOM Operations
 
Contact Us
WEB
cloud
Network
security
servers
ITSM

// Drop us a line! We are here to answer your questions 24/7

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